AnswerLink provides a professional flat rate answering service which helps medical professionals improve communications and save money. Take advantage of our automatedMedical Assistantwith no per call, per message or hidden charges. Our service is never rude, always consistent and user friendly. What’s great about AnswerLink is that we will customize the Medical Assistant service to meet your needs.
When your office is busy or closed, our service will:
Answer on the first ring, no holding, and professionally represent the practice.
Screen all calls and dispatch emergency calls only.
Allow callers to leave an emergency message for an on-call physician.
Dispatch emergencies to a pager, cell phone, home phone or all of the above.
On-call physician will hear all messages word-for-word.
Transfer/patch callers live to any phone number or location.
Allow your callers to leave non-urgent messages for any department/employee.
Inform callers of the office hours, directions or answers to common questions.